AMA Playbook 7 Steps to Improving Nonverbal Communication – AMA Playbook

The esteemed American Management Association has published an article written by yours truly. How exciting. I hope you’ll go take a look at AMA Playbook.

If a handshake can communicate so much, that’s indicative of the need to pay attention to all areas of nonverbal communication. The question then becomes: How do you improve your nonverbal communication skills as you listen to and speak with others?

Step 1: Watch yourself . . . and others. When communicating, focus on the use of your body. The goal is to increase the expressive nature of your body, when appropriate, without being overdramatic. Be aware that gestures are often more useful with groups, such as in meetings and presentations. If a person’s words fail to match his or her nonverbal cues, it‘s best to trust the nonverbal messages. Listen with your eyes. In most cases, the nonverbal message is more accurate.

 

AMA Playbook 7 Steps to Improving Nonverbal Communication – AMA Playbook.

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